How to digitise delivery dockets
Going paperless with dockets fails for the same reason every time: the scanning gets done but the data doesn't, so you end up with a folder of images nobody can total. Here's a process that avoids that.
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Step one: capture at the point of delivery
The docket is at its most legible the moment it is signed. Photograph it there rather than letting it live in a van for a fortnight. A shared folder or a single email address that site staff send photos to is usually enough structure to start with.
- Photograph the page flat, straight on, with the whole docket in frame
- One docket per photo — avoid fanning several across a desk
- Agree a single destination so nothing sits on someone's phone
- Capture the reverse only if it carries terms you actually rely on
Step two: turn images into data, not just files
This is the step most paperless projects skip. A PDF in a folder is still something a person has to open and read. Converting each docket into rows — product code, description, quantity, unit price — is what turns the archive into something you can filter, total and match against invoices.
Step three: file consistently
Name and store by supplier and date, and keep the original image alongside the extracted rows so a query can always be traced back to the signed page. Consistency matters more than the naming scheme you choose.
- Keep the source image with the extracted data
- Use one date format across the whole archive
- Record the site or job reference at capture, not later from memory
- Store where your accounts team can reach it without asking anyone
Step four: retention and access
Digitised dockets need to be retrievable for as long as the invoices they support. Files uploaded to DocketFlow are stored privately against your account and downloadable at any time, and the extracted spreadsheet is emailed to you so a copy also lives in your own systems.
Frequently asked questions
- Do we need a scanner on every site?
- No. A phone camera is enough for most dockets. A flatbed scanner only earns its place where you handle a high volume of faint carbon copies in one office.
- How long should digitised dockets be kept?
- Generally as long as the invoices they support — commonly six years in Ireland and the UK. Confirm the rule for your own jurisdiction and auditor.
- Is a photo of a docket acceptable as a record?
- In most cases a legible image is accepted, but retention and evidential rules vary by country and by contract, so check with your accountant before disposing of originals.
- Can we digitise a backlog of old dockets?
- Yes. Upload them the same way; high-volume backlogs are usually best handled on a bespoke plan, which you can ask about through the sales form.
- What if a docket fails to read?
- It is flagged rather than silently dropped, and a failed document does not count against your monthly allowance.
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